Support
For client support, errors, bug reports and all other technical requests on both Titan.Atlas sites, email Atlas at atlas@titanatlas.live.
Status: mail to this address is preserved and reaches us. Central case tracking is not live yet — sending does not create a tracked ticket.
Describe the problem and the Atlas it affects. This form prepares an email to atlas@titanatlas.live in your mail application. You review and send it there; submitting this form does not create a ticket or send a message by itself. Do not include passwords, access tokens or private customer records.
Report a bug
Tell us what you were trying to do, what happened and what you expected. Include your Atlas version if you know it. Share screenshots or logs only after checking them for private information.
Atlas answers the door.
Cleo watches the House.
Atlas handles Titan business enquiries and customer support. Cleo’s role is internal TitanArray operations: the House, builds, infrastructure, and coordination across Atlas and the teams. For customer or technical help, start with Atlas.